Revolutionize your Online Business with 1nSourcing*

Whether you are an online entrepreneur, or currently offline looking to create online projects, you know one thing: Running a business is a whirlwind of rewards and challenges. It doesn’t matter if you’re completing all the daily tasks yourself, or working with a multiple freelancers, contractors or virtual assistants, it’s a scramble to get things done.

If you are looking to market your business, reach your ideal audience, have more time in your day to meet with clients, or just need more personal time to spend with family, consider hiring Made in Monique to oversee many (if not all), of the most important areas of your online business operations such as administration, marketing, graphic design, website creation, customer support and more.

Instead of spending time organizing multiple contacts, Made in Monique runs on the 1nSourcing method, designed by Michelle Dale*. 1nSourcing provides you with one point of contact (that’s me, Monique!), to provide additional instruction on an assignment, inquire about the status of our projects, or assign new tasks. By engaging my services (which include the expertise of the extremely talented individuals from my 1nSourcing Team), you'll know the job will be completed on schedule, and almost regularly within budget too.

If you already know what you need from me, that's perfect! If not, don't worry, I know all the right questions to ask. We will be working closely with you to determine what we need to refine, put in place and create to grow your business quickly.


Our Core Services

Made in Monique provides support in three essential areas of any online product or services based business - administrative, marketing, and creative services. We will manage your online business operations, build your brand awareness, create written and visual content. We're prepared to provide the services your business needs to expand and quite honestly, shine.

Our goal is simple.

To help you run a more efficient, expandable online enterprise.

Depending on your business model, this may mean overseeing and managing large projects or simply completing daily administrative tasks. By working virtually, and globally, we're well positioned to consistently meet your requirements on time, regardless of the challenges that may arise.

By providing these services all under “one roof”, we can effortlessly communicate with each other in-house to coordinate tasks and projects, with a degree of efficiency and team work rarely seen in the online world. This means significantly less time spent on internal communications and noticeably faster results for your business.


What Does This Mean For You, Personally?

For you, running a successful business may mean providing a future for your family, having more time to travel, building relationships or devoting more resources to charitable causes. You are the only one that can answer this since the freedom a successful business provides means something different to everyone. We want you and your business to succeed in whatever capacity you're aiming for. Ultimately, we have the skills, experience, dedication and passion to help make your business even more successful, in every way.


Am I A Good Fit For Your Business?

To determine if I can help you, we'll initially have a consultation together either via Skype or Zoom. This initial consultation allows me to get a better idea of the scope of your business, your personal requirements and of course whether we're compatible as individuals. If I believe I can help you at this stage, I'll then suggest the most appropriate service package. This is also a great time to ask any outstanding questions you may have about how we operate as a 1nSourcing Team.

All of my service packages, Starting Out, Solo Entrepreneur and Six Figure Enterprise, include your point of contact and business consultant (that's me!), an experienced team leader to manage and oversee specific projects and a number of team members, each with their individual talents and roles. Because every business is unique, each service package can be tailored to suit your specific requirements as they are right now, and then expand as your business grows in future.

Through working together we may discover that your business requires additional services, in specific areas, to best ensure smooth overall operations and we'll address these as and when they come up. I'll continuously communicate with you to determine how well our services meet the requirements of your business, and of course, your expectations too! For example, it's not uncommon for a growing business to require additional administrative services in both scale on scope for customer support via a dedicated Support Desk, for instance Zendesk, through adding FAQs, establishing workflows and in an overall sense managing the increasing number and variety of interactions that occur on a daily basis.


Who’s On Your Team?

Your 1nSourcing Team consists of a dedicated group of exceedingly talented individuals, each having specific skill sets that contribute to our being able to effectively manage your online business operations, and continuously streamline them. Our team members are located throughout North America and it's important to note that we typically work Monday through Friday to support your business.


4 Key Points to Remember

To ensure a solid business relationship from the start, we ask that you recognize and respect the following:

Limitations of the Virtual Workspace
Since we all work virtually and at times in varying time zones, we cannot commit to working a traditional 9:00 am to 5:00 pm workday. Instead, we will complete our work within agreed-upon deadlines and milestones. We strive to resolve any issues, to answer your questions, and to provide any additional information that you may request within 24 to 48 hours, Monday through Friday, although this is oftentimes sooner.

Bookkeeping and Accounting Services
Currently, we do not provide bookkeeping services. However, we will work closely with your bookkeeper or accountant to provide information they may require such as sales invoices, receipts and other business-related documentation upon request.

Real Time' Services
We do not provide services that require 'real time' attendance.
For example: Making or answering office phone calls, attending meetings in-person or attending conferences.
However, we will moderate 'live' webinars as necessary, as well as actively troubleshoot any technical difficulties during a webinar that could prevent participants from enjoying their experience.

Collaborating with Third-Party Services
We provide all-inclusive business operations and administrative services. We do not collaborate with 3rd party services or other teams you may want to hire to perform the same or similar tasks we're being hired to complete. Although, if you want to hire a contractor for a specific project that falls outside the duties assigned to our team, we'll be happy to work with them to ensure they have what they need to proceed.

We created this policy to prevent misunderstandings between you and our team - which can become quite commonplace when you introduce 3rd parties, and to ensure the standard of our work remains extremely high at all times.

Overall, we continually strive to ensure you have the best experience possible with our 1nSourcing service, and we can only do this if we have internal control of the workflows involved, our in-house team, and the standard of service that's delivered to you.